Privacy Policy

Last updated: September 8, 2026

This Privacy Policy explains how Orbita TV (“we,” “us,” or “our”) processes personal information when you use the Orbita TV (Орбита ТВ) application, visit https://orb-media.com, or contact our support team.

1. Information We Process

Depending on how you use our services, we process the following information:

• Account information: your username or email address, authentication credentials, account identifier, and subscription or access status.
• Technical information: your IP address, device model, operating system, application version, language settings, and technical information about your connection.
• Service activity: requests to access television channels, radio stations, films, and archived programmes, together with timestamps, session information, and playback errors.
• Support communications: your contact details, messages, attachments, and any other information you voluntarily provide when requesting assistance.

Our servers may record technical logs containing IP addresses, request timestamps, requested resources, and response codes to operate and troubleshoot the service.

2. How We Use Information

We use personal information to:

• Authenticate users and manage access to the service.
• Provide television, radio, video, and archive playback.
• Manage subscriptions and account permissions.
• Maintain service reliability and resolve technical problems.
• Respond to support requests.
• Detect misuse and protect accounts and infrastructure.
• Comply with applicable legal obligations.

Where applicable law requires a legal basis for processing, we rely on performance of our agreement with you, our legitimate interests in operating and securing the service, legal obligations, or your consent.

3. Cookies and Local Storage

Our website and application may use cookies or similar local storage to maintain login sessions and remember preferences.

You can manage cookies through your browser settings and remove locally stored application data through your device settings. Doing so may sign you out or reset your preferences.

Where consent is required for non-essential cookies or similar technologies, we will request it before using them.

4. Sharing Information

Information may be disclosed to hosting, infrastructure, content-delivery, and support providers where necessary to deliver and maintain the service. These providers should process information only for the purposes for which it is provided and subject to appropriate confidentiality and security obligations.

When your device connects to a streaming provider, that provider receives the IP address and technical request information needed to deliver the stream.

We may also disclose information where required by law or where necessary to investigate fraud, address security incidents, or protect legal rights.

5. Data Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure. Access should be limited to authorised persons who need it to operate or support the service.

No method of electronic storage or transmission is completely secure. Please keep your login credentials confidential and do not include your password in support messages.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide the service and fulfil the purposes described in this policy.

Retention depends on the type of information, the status of your account, operational needs, and applicable legal requirements. Some records may need to be retained after account closure for legal obligations, fraud prevention, or dispute resolution.

Information that is no longer required will be deleted or anonymised.

7. Your Rights and Account Deletion

Depending on applicable law, you may have rights to access, correct, or delete your personal information, restrict or object to certain processing, or receive a copy of your information.

You can request deletion of your Orbita TV account and associated personal information by emailing support@orb-media.com with the subject “Account Deletion Request.” Include your username so that we can identify your account, but do not send your password.

We may need to verify your identity before completing a request. If certain information must be retained, we will explain the reason. Uninstalling the application does not itself delete your account or information held on our servers.

Where processing relies on consent, you may withdraw that consent. You may also contact the relevant data protection authority.

8. International Processing

Our service providers may process information in countries other than your country of residence. Where required by applicable law, appropriate safeguards must be used for such transfers.

9. External Services

The service may contain links to external websites or services. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes to the service, our practices, or legal requirements. The latest version will be published on this page with an updated date. Where required, we will provide additional notice of significant changes.

11. Contact Us

For privacy questions or requests concerning your personal information, please contact:

Service: Orbita TV
Operator: Igor Keizer, sole proprietor, Israel
Email: support@orb-media.com
Website: https://orb-media.com